🚚 Shipping Policy

• Same-Day Delivery: Available for 105 EGP within Cairo.

• Standard Delivery: Typically takes 3–5 working days under normal conditions; during peak periods, delivery times may be extended.

• Shipping Fees:

  • Within Cairo: 70–100 EGP.

  • To Alexandria: 90 EGP.

  • Other Governorates: Starting from 100 EGP, varying by location

• Package Inspection: Opening the shipment upon delivery is not permitted.

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🔄 Return Policy

• Return Window: Requests must be made within 3 days of receiving the order.

• Return Conditions:

  • Items must be in their original condition, unworn, unwashed, and with all original tags and packaging intact.

• Return Process:

  1. Initiate Return: Contact customer service to request a return at  (thefashioncoeg@gmail.com)

  2. Pickup Arrangement: A courier will collect the item within 2 days.

  3. Inspection: The returned item will be inspected to ensure it meets return conditions.

  4. Refund Processing: Upon approval, the refund will be processed.

• Refund Method: Refunds will be issued to the original payment method.

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Please ensure that all return conditions are met to facilitate a smooth return process. If you have any further questions or need assistance, feel free to ask (thefashioncoeg@gmail.com)